These Terms & Conditions apply to all services on the 3mobile website and mobile application. By registering or using the 3mobile platform, you agree to comply with all the terms outlined below.
1. General Information & Introduction
3mobile (hereinafter referred to as the "Platform") is an online Sports Betting and gaming service provider. These Terms & Conditions constitute a legal agreement between 3mobile and its users. It is your responsibility to read and understand these terms.
3mobile reserves the right to update its Terms & Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the revised terms.
3mobile is committed to providing every user with a safe, transparent, and enjoyable gaming experience. These rules are in place to keep that experience fair and secure for everyone.
2. Account Registration & Usage
To register on 3mobile, you must provide accurate and complete information. Creating an account using false or misleading details is prohibited and may result in account closure.
Information required for registration:
- Full Name: Your name must be entered exactly as it appears on your national ID.
- Mobile Number: An active Bangladeshi phone number registered in your name.
- Date of Birth: Your exact date of birth, which will be used for age verification.
- Email Address: A valid, active email address that you use regularly.
Each person may hold only one account. Opening multiple accounts is strictly prohibited and may result in all accounts being banned and balances forfeited. It is your responsibility to keep your account password confidential.
Security Tips: Never share your password with anyone. No 3mobile staff member will ever ask for your password. If you receive any suspicious communication, please contact our support team immediately.
3. Age Restrictions & Eligibility
To use the 3mobile platform, you must be at least 18 years or older Minors are strictly prohibited from participating on this platform. 3mobile may request a copy of your National ID or passport for age verification at any time.
The following individuals are not permitted to use 3mobile:
- Any individual under the age of 18.
- Residents of any country or region where online gaming is prohibited by law.
- 3mobile employees and their immediate family members.
- Anyone whose account has previously been closed or banned.
- Anyone who intends to create or manage an account on behalf of another person.
4. Deposit, Withdrawal & Payment Policy
Deposits and withdrawals on 3mobile are completely secure and fast. We support the most popular payment methods in Bangladesh.
Deposit Policy:
- Minimum Deposit Amount: ৳500।
- Maximum Single Deposit: ৳5,00,000।
- Deposits are typically processed within 1–5 minutes will be credited to your account.
- Only use payment methods registered in your own name.
- Deposits made through third parties are strictly prohibited.
Withdrawal Policy:
- Minimum Withdrawal Amount: ৳1,000।
- Withdrawal requests are typically 3–24 hours to be processed.
- Identity verification (KYC) may be required before processing a withdrawal.
- The deposit and withdrawal methods must be the same.
- Wagering requirements must be met before withdrawing from your bonus balance.
3mobile reserves the right to delay payments for account verification and investigation in cases of suspicious transactions. Supporting documents may be requested as part of our anti-money laundering procedures.
5. Bonus & Promotion Terms
3mobile offers a variety of bonuses and promotions. Each bonus comes with its own conditions that must be met. The general bonus terms are outlined below.
- Welcome Bonus: New members will receive up to a 100% bonus on their first deposit. A minimum wager of 10x is required before this bonus can be withdrawn.
- Reload Bonus: A minimum deposit amount and wagering requirements apply for the weekly reload bonus.
- Cashback: Cashback cannot be withdrawn directly — it must be used for betting.
- Free Spins: Separate wagering requirements apply to winnings obtained from Free Spins.
- 3mobile reserves the right to modify or cancel any bonus offer at any time.
- If bonus abuse is detected, the bonus and any associated winnings may be forfeited.
Please Note: Please read all terms carefully before claiming any bonus. For any bonus-related queries, feel free to reach out to the 3mobile support team.
6. Betting Rules & Regulations
All users must comply with the following rules when betting on 3mobile. These guidelines are designed to ensure a fair environment for everyone.
- Minimum Bet: Starting from ৳50.
- Maximum Bet: May vary depending on the event and market.
- Once a bet is confirmed, it cannot be cancelled.
- For live betting, odds may change at any time.
- If an event is cancelled, the bet amount will be refunded.
- 3mobile will not be held liable for losses resulting from technical issues; however, we will endeavour to compensate affected users where possible.
- Officially recognized authorities' data will be used to determine the outcome of any event.
7. Prohibited Activities
The following activities are strictly prohibited on the 3mobile platform. Any violation may result in permanent account closure and legal action where applicable.
- Bonus abuse or bonus arbitrage.
- Creating or operating multiple accounts.
- Opening or operating an account using someone else's identity.
- Money laundering or any other illegal financial activity.
- Any attempt to hack or manipulate the platform's software.
- Placing bets using automated bots or software.
- Threatening or harassing other users.
- Any attempt to manipulate game outcomes.
8. Account Suspension & Closure
3mobile reserves the right to investigate, suspend, or permanently close any account under the following circumstances.
- In the event of a breach of Terms & Conditions.
- If false or incomplete information is provided.
- If bonus abuse is detected.
- If suspicious or unusual betting patterns are detected.
- When a user wishes to close their own account.
Users are generally notified before an account is closed and given the opportunity to verify their documents. However, in cases of serious violations, action may be taken without prior notice.
9. Responsible Gaming Policy
3mobile places the highest priority on responsible gaming. We have a range of safeguards in place to ensure gaming remains a source of entertainment and never becomes a problem.
- Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
- Session Time Limit: Automatic logout and session reminders can be set after a specified period of time.
- Self-Exclusion: The option to temporarily or permanently exclude yourself from the platform.
- Cooling-Off Period: You may take a break ranging from 24 hours up to a maximum of 6 months.
If you notice any signs of a gaming problem, please contact our support team right away. For more information, visit our Responsible Gaming Visit the page.
10. Privacy & Data Protection
3mobile takes the protection of your personal data extremely seriously. We secure all information using 256-bit SSL encryption, and your data is never sold to third parties.
For details on how we collect and use your information, please refer to our Privacy Policy Read the page.
11. Right to Amend Terms
3mobile reserves the right to modify these Terms & Conditions, in part or in full, at any time. Users will be notified of significant changes via email or SMS. Continued use of the platform following any changes will be deemed acceptance of the updated terms.
12. Contact & Support
If you have any questions or need clarification about these Terms & Conditions, please contact the 3mobile support team. We are available 24/7 to assist you.
- Email: support@3mobile.net
- Live Chat: A live chat feature is available directly on the platform.
- Support Hours: 24 hours a day, 7 days a week.
Summary of Key Terms
| Subject | Description |
|---|---|
| Minimum Age | 18 years or older |
| Minimum Deposit | ৳500 |
| Minimum Withdrawal | ৳1,000 |
| Deposit Processing Time | 1–5 minutes |
| Withdrawal Processing Time | 3–24 hours |
| Welcome Bonus | Up to 100% on Your First Deposit |
| Bonus Wagering | Minimum 10x |
| Minimum Bet | ৳50 |
| Multiple Accounts | Strictly Prohibited |
| Support Hours | 24/7 |